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Customs duties

The order may be subject to customs duties, import taxes, and fees which are applied when the package reaches the country of destination. We have no control over these customs clearance charges and any additional charges must be fulfilled by the recipient.

Shipping disclaimer

While considerable care is taken during packaging, Burj Auto DWC-LLC will not be held responsible for any damages arising during the shipping process due to fragile items being ordered together with heavy items.

Shipping Information

Restriction: Item length cannot exceed 1 metre. Please remove the item from the Basket.

EMS - As one order equals one parcel, please place separate orders for heavy (eg. metal) and fragile spare parts.

DHL/FEDEX/SMSA - One order can be split into several packages, depending on the nature of the items. The packages will be shipped together.

Shipping volumetric items

Due to the large amounts of data in our auto spare parts database, not all items have dimensions added. In rare cases when the item dimensions are not available, and if the volumetric weight exceeds the actual weight, the order may be cancelled. You will receive a notification by email and we will issue you a refund.

If you would like to order these parts regularly, we can register you as a Business client and we can discuss additional shipping options.